Internal Syncore Sales Training
Sales Training consists of an introduction and 4 different modules where you will be able to watch videos, then complete assignments in Syncore. Please block an hour to complete each module.
Course Description
Course Overview
Facilisgroup Lifecycle of an Order
PDF - Facilis Workflow
@Ease is now Syncore!
Introduction to Syncore
Exercise 1 - Sign in to Syncore
Syncore Homepage
Syncore Navigation
Syncore Reports
Syncore Help and Resources
Exercise 2 - Exploring Syncore
Introduction to Jobs
PDF - Jobs Introduction
PDF - Job Priorities
PDF - Job Status
PDF - Sales Order Line Items
PDF - The Job Log
Congratulations!
Introduction
Contacts
Types of Contacts PDF Handout
Contacts Dashboard PDF Handout
Exercise 3 - Create a New Contact
Exercise 4 - Set Up a New Contact
Opportunities
Opportunities Handout
Exercise 5 - Create an Opportunity
Create a Proposal
Proposals - Easy Mock Ups
Exercise 6 - Access the Opportunity from your Calendar
Exercise 7 - Proposals Part 1
Exercise 7 - Proposals Part 2
Sending the Proposal and the Customer Experience
Exercise 7 - Proposals Part 3
Converting a Proposal to a Quote
Quote
PDF - Quotes
Exercise 8 - Convert your Proposal into a Quote
Exercise 9 - Quote
Product Wizard PDF Handout
Congratulations!
Sales 1 Webinar
Introduction
Hard Goods Job
Exercise 11 - Convert your Quote into a Job
Exercise 12 - Job
Exercise 13 - Submitted Status
Exercise 14 - New Opportunity
Exercise 15 - Quote
Exercise 16 - Job
Exercise 17 - Submitted Status
Apparel Order: Opportunities
Exercise 18 - Opportunity
Apparel Order: Quotes
Exercise 19 - Quote
Exercise 20 - Job
Alternate Apparel Order Workflow
Exercise 21 - Apparel Practice
Module 2 - Knowledge Check
Congratulations!
Sales 2 Webinar